Rental Terms Conditions
Minimum Rental Period
RV weekly rentals will be priority from Saturday to Friday. Minimum 4 days rental requested when vacancy.
Booking Deposit
A deposit of $1000.00 is required at time of booking, debit, cash or credit card no personal cheques.
Security Deposit
A $2,000.00 deposit will be taken at time of departure. A refund will be issued within 5 business days of the rental return once inspected and approved by the service department. Amounts over and above the security deposit will be charged to the renter.
Payments
Full payment plus security deposit required before departure via cash, debit or credit card.
Pick up and Return times
Unit may be picked up the Friday before between 2 p.m to 4 p.m at no extra charge. Unit must be returned Friday by 11 a.m, units late will be charged $50.00 per hour. No refunds for early return or unused mileage. Please insure the vehicle is clean inside….sinks, floors, washroom, microwave, stove, oven, fridge, cab and windows as well as outside is clean too, normal road dust is expected. A Cleaning fee of $200.00 will apply if conditions not met.
Taxes
All fees are subject to 13% HST
Cancellation Policy
If cancellation occurs 60 days or more before rental date 100% deposit will be refunded, 59 to 31 days 75 % and 30 days or less 50%. No show on day of pick up NO REFUND.
Renter Requirements
A Valid drivers license is required ( a police check will be preformed by Tourist RV’s Insurance provider) all drivers must be 25 years or older. A driver’s application must be filled out by each driver to present to our insurance provider and approved before departure date.
Insurance
Provided by our insurance provider, complete coverage and waivers are subject to the terms and conditions of the rental contract and our provider.
Restrictions
Vehicles are NOT permitted to enter Mexico and Death Valley. No parking allowed in Montreal or Ottawa other then in trailer park. Travel on the Dempster HWY /Yukon HWY 5 and Northwest Territories HWY 8 in the North West Territories and Nunavut is NOT ALLOWED. Travel to Alaska, Yukon and Newfoundland is also not allowed.Renters found to have entered these areas will be responsible for all breakdowns due to road conditions on tires etc. and will be fined a penalty of $1500.00 due to insurance being void for traveling into these areas.
Smoking and Pets
Smoking and Pets are Not Allowed. If determined either occurs renter will be charged $250.00 cleaning fee.
Towing
Towing of any units behind the rental is not allowed.
Storing Items On Roof
No standing or storing of items allowed on roof.
Dumping Fee
All water and sewage tanks must be emptied by renter or a fee of $100 will charged.
Fuel and Propane
Units leave with full gas and propane and must be returned the same, if not a $60.00 service fee will be charged plus cost of the fill up.
Maintenance
Engine oil and coolant levels must be checked at each refueling and it is the renters responsibility to maintain. Tourist RV will reimburse half the cost with proof of receipts.
Breakdowns and Repairs
Although our units are New mechanical problems may occur. Collect calls will be accepted and Tourist RV will make all attempts to get you back on the road as quick as possible. The renter agrees to not hold Tourist RV responsible for any time loss, or expenses such as hotel charges or car rentals.
Traffic Violations and Accidents
The renter is responsible for all traffic and parking tickets. If it is found that the fine is not paid Tourist RV will charge your credit card $100 plus the cost of the fine.
ACCIDENTS MUST BE REPORTED TO POLICE AND TOURIST RV/INSURANCE WITHIN 24 HRS, INCLUDING DAMAGE TO VEHICLE, VANDALISM, AND FIRE. OTHERWISE INSURANCE IS VOIDED.
Not Supplied
Not supplied bedding , pillows, blankets, towels, dishes, silverware. cooking utensils, toasters etc. No outside chairs, tables etc. are supplied. Toilet chemicals and sewer hose will be supplied.
Orientation / Information
ALL Renters will receive time spent to educate how to operate the RV’s appliances, awning, generator (if available) leveling jacks, slide outs etc.
Insurance Provided
See rental office
TOURIST RV IS NOT RESPONSIBLE FOR ANY FOOD LOSS DISCOMFORT ETC FOR APPLIANCES NOT WORKING DUE TO MISUSE OR LACK OF MAINTENANCE.